Glow-worm Pairing / Binding Failure

Thermostat cannot be paired with the RF receiver during installation

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Possible Causes

Receiver already bound to another thermostat, Incorrect pairing sequence, RF interference, Faulty RF module in thermostat or receiver

How to Fix / Troubleshooting

Safety: Isolate mains power before opening the receiver casing. Pairing itself is low‑risk.

Steps:

  • Reset the RF receiver to factory defaults using the procedure in the Glow‑worm manual (often holding a button for several seconds until LEDs flash).
  • On the thermostat, start the pairing/binding process from the installer menu.
  • Restore power to the receiver and press the pairing button within the specified time window.
  • Perform pairing with the thermostat close to the receiver to minimise RF loss.

Remedy:

  • If pairing fails repeatedly, try another known‑good thermostat or receiver to isolate which unit is faulty.
  • Replace the defective RF receiver or thermostat as required.
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Repair Difficulty

Easy 2/5

Required Part

Glow-worm RF receiver or RF thermostat
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