Glow-worm Comfort / Eco Feature Misconfiguration

Thermostat fails to detect open windows or eco features do not activate

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Possible Causes

Open‑window detection disabled, Sensitivity set too low, Room temperature sensor slow to respond, Firmware not supporting feature in current region

How to Fix / Troubleshooting

Safety: Only configuration changes are required.

Steps:

  • Check the thermostat settings for open‑window detection or eco features and ensure they are enabled.
  • Increase the sensitivity or detection threshold if adjustable.
  • Ensure the thermostat is located where it can sense rapid temperature drops (not behind curtains or furniture).
  • Update firmware to the latest version to ensure all features are available.

Remedy:

  • If features remain unavailable, consult Glow‑worm documentation to confirm whether your specific model and region support them.
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Repair Difficulty

Very Easy 1/5
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