Thermostat Wi‑Fi will not connect to home network

Safety first: No electrical work is required.

Steps to connect thermostat to Wi‑Fi:

• 1. Verify network band: Ensure your router is broadcasting a 2.4 GHz network if required by your Goodman thermostat model.
• 2. Check password: Carefully re-enter the Wi‑Fi password on the thermostat, paying attention to case sensitivity.
• 3. Move router or add extender: If the signal is weak at the thermostat location, move the router closer or install a Wi‑Fi extender.
• 4. Adjust router security: Use WPA2/WPA3 security and disable enterprise or captive portal features. Temporarily disable MAC filtering to test.
• 5. Reboot router and thermostat: Power cycle both devices and retry the connection process.