N1
Google Nest Wi‑Fi Radio Disabled or Hardware Failure

Nest thermostat shows N1 and cannot find any Wi‑Fi networks

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Possible Causes

Wi‑Fi radio turned off in settings, Firmware glitch, Failed Wi‑Fi chipset, Severe interference at 2.4 GHz band

How to Fix / Troubleshooting

Note: N1 affects remote access but not basic HVAC control.

  • Check network settings: On the Nest, go to Settings > Network and ensure Wi‑Fi is turned on.
  • Reboot Nest: Press and hold the ring for 10 seconds to restart the thermostat.
  • Reduce interference: Move cordless phone bases, baby monitors, or microwave ovens away from the thermostat and router if they are very close.
  • Test with another network: If possible, create a mobile hotspot and see if the Nest can detect it. If not, the Wi‑Fi hardware may be faulty.

Persistent N1 usually indicates a failed Wi‑Fi module; the Nest display may need replacement.

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Repair Difficulty

Easy 2/5

Required Part

Nest Thermostat Display (Wi‑Fi Module)
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