LOC
Heatit Keypad Lock / Child Lock Activated

Display shows LOC and buttons do not respond

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Possible Causes

User enabled lock function, Accidental long-press of lock combination, Configuration via gateway enabling lock

How to Fix / Troubleshooting

Safety first: No electrical work is required.

Steps to troubleshoot:

  • 1. Unlock via keypad:
    • Press and hold the specified button combination (e.g. up + down arrows for several seconds) as described in the Heatit manual until LOC disappears.
  • 2. Unlock via gateway:
    • If integrated with a smart home system, open the device settings in your app.
    • Disable child lock or local protection parameter.
  • 3. Prevent reactivation:
    • Inform users of the lock function to avoid accidental activation.
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Repair Difficulty

Very Easy 1/5
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