Hive thermostat shows condensation or moisture inside the display

Safety first: Moisture and electronics are hazardous. If you see significant water inside, remove power (batteries) immediately.

• Remove from wall: Take the thermostat off its wall plate and remove batteries.
• Dry in safe place: Place the thermostat in a warm, dry room for 24–48 hours. Do not use direct heat sources like ovens or hairdryers.
• Address humidity: Improve ventilation in the room and avoid installing thermostats in bathrooms or above damp walls.
• Reinstall and test: After fully drying, reinstall batteries and test. If display issues persist, the unit may be permanently damaged.
• When to call a pro: Moisture-damaged electronics should be replaced to avoid intermittent faults.