Honeywell Home
Real‑Time Clock or Backup Power Issue
Thermostat loses time or date settings after power outages
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Possible Causes
Weak internal backup battery or capacitor, Frequent power interruptions, Firmware bug affecting clock sync
How to Fix / Troubleshooting
Note: Many Honeywell Home smart thermostats sync time from the internet when connected.
- Ensure Wi‑Fi and cloud connection: Connect the thermostat to Wi‑Fi so it can automatically sync time from Honeywell servers.
- Replace backup batteries: If your model uses batteries, install fresh alkaline batteries to maintain settings during outages.
- Update firmware: Use the Honeywell Home app to check for firmware updates that may correct clock issues.
- Replace thermostat if persistent: If the clock resets even with good batteries and Wi‑Fi, the internal backup circuit may be failing and the thermostat should be replaced.
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Repair Difficulty
Easy
2/5
Required Part
Thermostat Backup Batteries
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