Thermostat does not follow programmed schedule; remains at one temperature or changes at wrong times.

Safety: No electrical work required.

• Step 1 – Check hold status: Ensure the thermostat is not in permanent hold or vacation mode. Cancel hold if active.
• Step 2 – Verify time and date: Set the correct time, day, and time zone, or enable automatic time sync if available.
• Step 3 – Review schedule: Go through each period (Wake, Leave, Return, Sleep, etc.) and confirm times and setpoints are correct and enabled.
• Step 4 – Clear and reprogram: Delete the existing schedule and re‑enter it from scratch to clear any corrupted entries.
• Step 5 – Check backup power: If schedule resets after power outages, inspect or replace the backup battery/supercapacitor if your model uses one.