Lennox Loss of Non-Volatile Memory or Backup Power

Thermostat loses date/time and custom settings after every power outage.

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Possible Causes

Failed internal backup battery or capacitor in Lennox thermostat, Firmware bug affecting memory retention, Frequent power interruptions, Defective thermostat main board

How to Fix / Troubleshooting

Safety warning: Turn off power before removing thermostat from wall.

  • 1. Check for replaceable battery:
    • If the Lennox model uses batteries, replace them with fresh, high-quality batteries.
  • 2. Minimize power interruptions:
    • Ensure breakers are not loose and avoid unnecessary power cycling.
  • 3. Firmware update:
    • Install any available firmware updates that address memory issues.
  • 4. Replace thermostat if memory still resets:
    • Internal backup components may be failed and not serviceable.
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Repair Difficulty

Easy 2/5

Required Part

Lennox Smart Thermostat
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