Lennox
Loss of Non-Volatile Memory or Backup Power
Thermostat loses date/time and custom settings after every power outage.
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Possible Causes
Failed internal backup battery or capacitor in Lennox thermostat, Firmware bug affecting memory retention, Frequent power interruptions, Defective thermostat main board
How to Fix / Troubleshooting
Safety warning: Turn off power before removing thermostat from wall.
- 1. Check for replaceable battery:
- If the Lennox model uses batteries, replace them with fresh, high-quality batteries.
- 2. Minimize power interruptions:
- Ensure breakers are not loose and avoid unnecessary power cycling.
- 3. Firmware update:
- Install any available firmware updates that address memory issues.
- 4. Replace thermostat if memory still resets:
- Internal backup components may be failed and not serviceable.
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Repair Difficulty
Easy
2/5
Required Part
Lennox Smart Thermostat
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