Lux Scheduling or Program Execution Fault

Thermostat does not follow programmed schedule or randomly changes setpoints

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Possible Causes

Schedule disabled or overridden, Multiple users changing settings via app, Firmware bug in schedule handling

How to Fix / Troubleshooting

Safety: No electrical work is required.

  • Check schedule mode: On the thermostat, ensure scheduling is enabled and not in HOLD or MANUAL mode.
  • Review app users: Confirm that other household members are not overriding schedules via the Lux app.
  • Reset schedule: Clear all schedules and reprogram from scratch, either on the thermostat or via the app.
  • Firmware update: Use the Lux app to check for and install any firmware updates that may address scheduling issues.
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Repair Difficulty

Very Easy 1/5
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