Lux Geofencing Behavior Issue

Thermostat does not respond to geofencing or away/home automation as expected

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Possible Causes

Phone location services disabled, Multiple phones with conflicting geofence settings, Incorrect home radius in Lux app

How to Fix / Troubleshooting

Safety: No electrical work is required.

  • Check phone settings: Ensure the Lux app has location access set to "Always" or equivalent and that battery optimization is not restricting background activity.
  • Review geofence radius: In the Lux app, adjust the home radius to a realistic distance for your daily travel.
  • Manage multiple users: Confirm how the app handles multiple phones (e.g., any user home vs. all users away) and adjust settings accordingly.
  • Test behavior: Perform a controlled test by leaving and returning home with your phone and observing thermostat mode changes.
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Repair Difficulty

Very Easy 1/5
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