Meross Intermittent Wi‑Fi Connectivity

Thermostat frequently disconnects from Wi‑Fi; app shows device offline intermittently.

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Possible Causes

Weak 2.4 GHz signal at thermostat location, Router channel congestion or interference, Thermostat Wi‑Fi antenna partially shielded by metal back box

How to Fix / Troubleshooting

Safety: No mains work required unless relocating the thermostat.

Steps:

  • Check signal strength: Stand near the thermostat with a smartphone and check Wi‑Fi signal. If weak, move the router closer or add a 2.4 GHz access point.
  • Change Wi‑Fi channel: Log into your router and select a less congested 2.4 GHz channel (1, 6, or 11). Avoid auto channel if it changes frequently.
  • Avoid metal enclosures: If the thermostat is mounted in a metal box, replace it with a plastic back box or use a surface-mount kit.
  • Static IP or DHCP reservation: Configure a DHCP reservation for the thermostat to avoid IP conflicts.

Outcome: If dropouts persist despite strong signal and stable network, the Wi‑Fi module may be degrading; replacement may be required.

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Repair Difficulty

Easy 2/5

Required Part

Wi‑Fi Module / Antenna
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