Meross Time Synchronization / Time Zone Misconfiguration

Thermostat shows incorrect time or time zone, causing schedules to run at the wrong times.

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Possible Causes

Incorrect time zone set in Meross app, Thermostat offline and unable to sync with cloud, RTC drift without correction

How to Fix / Troubleshooting

Safety: No mains work required.

Steps:

  • Check app settings: Open the Meross app, select the thermostat, and verify the time zone and region settings. Correct them if necessary.
  • Ensure online status: Confirm the thermostat is online (no offline indicator). Fix Wi‑Fi issues if needed so it can sync time.
  • Disable/enable schedules: Toggle schedules off and back on after correcting time to force a refresh.

Outcome: If time still drifts significantly while online, the RTC hardware may be faulty (see E13 scenario) and the thermostat may need replacement.

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Repair Difficulty

Very Easy 1/5
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