SCHEDULE_SYNC_ERROR
Netatmo Schedule Synchronization Failure

Changes to heating schedule in the app do not appear on the thermostat; app may show a schedule synchronization error.

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Possible Causes

Relay temporarily offline, Cloud sync delay, Outdated app version, Corrupted schedule data on device

How to Fix / Troubleshooting

Note: This affects automation but not basic manual control.

  • Check Relay connection: Confirm the Relay is online in the app (no Wi‑Fi or internet errors). Resolve connectivity issues first.
  • Force sync: In the app, slightly modify the schedule (e.g., change a setpoint by 0.5°C) and save. This often forces a new sync.
  • Reboot devices: Power‑cycle the Relay and close/reopen the app. Wait a few minutes for synchronization.
  • Recreate schedule: If errors persist, delete the problematic schedule and create a new one from scratch.

Persistent schedule sync errors with a stable connection may indicate firmware issues; contact Netatmo support for further diagnostics.

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Repair Difficulty

Very Easy 1/5
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