SCHEDULE_SYNC_ERROR
Netatmo
Schedule Synchronization Failure
Changes to heating schedule in the app do not appear on the thermostat; app may show a schedule synchronization error.
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Possible Causes
Relay temporarily offline, Cloud sync delay, Outdated app version, Corrupted schedule data on device
How to Fix / Troubleshooting
Note: This affects automation but not basic manual control.
- Check Relay connection: Confirm the Relay is online in the app (no Wi‑Fi or internet errors). Resolve connectivity issues first.
- Force sync: In the app, slightly modify the schedule (e.g., change a setpoint by 0.5°C) and save. This often forces a new sync.
- Reboot devices: Power‑cycle the Relay and close/reopen the app. Wait a few minutes for synchronization.
- Recreate schedule: If errors persist, delete the problematic schedule and create a new one from scratch.
Persistent schedule sync errors with a stable connection may indicate firmware issues; contact Netatmo support for further diagnostics.
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Repair Difficulty
Very Easy
1/5
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