Room temperature never reaches the setpoint; heating cycles briefly and then stops, leaving the home underheated.

Safety: Be cautious around hot radiators and pipes.

• Check setpoints and schedules: Ensure the programmed temperatures and times are correct in the Ngenic app.
• Increase max flow temperature: In advanced settings, raise the maximum flow temperature within safe limits recommended for your system.
• Adjust heating curve: If using outdoor sensor/weather compensation, increase the slope or offset of the heating curve.
• Inspect radiator valves: Confirm Ngenic smart radiator valves are not set to low limits or child-lock modes that restrict flow.

If underheating continues despite correct settings, have a heating professional check the boiler/heat pump capacity and the Ngenic control configuration.