E6
Protherm Internal Humidity Sensor Failure

E6 error and thermostat indicates internal humidity sensor fault (on models with humidity control).

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Possible Causes

Sensor contamination by dust or paint, Condensation damage, Component aging, Manufacturing defect

How to Fix / Troubleshooting

Safety: Disconnect power before opening the thermostat housing.

  • Step 1 – Clean sensor area:
    • Open the thermostat front cover.
    • Locate the humidity sensor (small vented component).
    • Gently blow away dust with dry compressed air.
    • Do not use liquids or solvents.
  • Step 2 – Dry out condensation:
    • If the thermostat is in a very humid area, allow it to dry with power off for several hours.
  • Step 3 – Reset device:
    • Reassemble, restore power, and check if E6 clears.
  • Step 4 – Disable humidity control (workaround):
    • In settings, disable humidity-based control if available.
  • Step 5 – Replace thermostat if sensor is defective:
    • Humidity sensor is usually integrated and not user-replaceable.
    • Replace the Protherm smart thermostat if humidity measurement is required.
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Repair Difficulty

Easy 2/5

Required Part

Protherm Thermostat Humidity Sensor
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