Protherm Display / Backlight Power Issue

Thermostat backlight or display is very dim or flickers intermittently.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Aging LED backlight, Loose display connector, Fluctuating internal supply voltage, Moisture damage to display

How to Fix / Troubleshooting

Safety: Disconnect power before opening the thermostat.

  • Step 1 – Power cycle:
    • Turn off power for 2 minutes and restore.
    • Check if flicker persists.
  • Step 2 – Inspect display connector:
    • Open thermostat housing.
    • Gently press on any ribbon cable or connector between PCB and display to ensure it is seated.
  • Step 3 – Check for moisture:
    • Look for condensation or corrosion around the display.
    • Dry thoroughly if moisture is present and address the source (e.g. bathroom steam).
  • Step 4 – Replace thermostat if display is failing:
    • Backlight LEDs are not user-replaceable.
    • Install a new Protherm smart thermostat if readability is poor.
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Repair Difficulty

Medium 3/5

Required Part

Protherm Thermostat Display Module
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