Schedule Error
Resideo
Corrupted Schedule Data or Misconfiguration
Thermostat shows 'Schedule Error' or fails to follow programmed schedule
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Possible Causes
Interrupted firmware update, Power loss during configuration, Conflicting app and local settings, Outdated firmware
How to Fix / Troubleshooting
Safety first: No electrical work is required for schedule issues.
Steps to troubleshoot:
- 1. Sync with app: Open the Resideo/Honeywell Home app and ensure the schedule is correctly set. Force a sync by saving the schedule again.
- 2. Clear and recreate schedule: On the thermostat, disable the current schedule and then create a new one from scratch.
- 3. Check time and date: Verify that the thermostat's time, date, and time zone are correct, as incorrect time can cause schedule misfires.
- 4. Update firmware: If available, update the thermostat firmware via the app to correct known schedule bugs.
- 5. Factory reset (last resort): Perform a factory reset and reconfigure the thermostat and schedule if corruption persists.
When to call a professional: If schedule errors continue after reset and firmware update, contact Resideo support for model-specific guidance.
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Repair Difficulty
Easy
2/5
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