Thermostat does not respond to voice assistants (Alexa, Google, etc.)

Safety first: No HVAC electrical work is required.

Steps to troubleshoot:

• 1. Verify app control: Ensure the thermostat responds correctly in the Resideo/Honeywell Home app first.
• 2. Relink account: In your voice assistant app, disable and then re-enable the Resideo/Honeywell Home skill or integration, signing in with the correct account.
• 3. Discover devices: Run a new device discovery in the voice assistant app.
• 4. Check permissions: Ensure the voice assistant has permission to control the thermostat in the integration settings.
• 5. Check service status: Look for any reported outages with Resideo or your voice assistant provider.

When to call a professional: For persistent integration issues, contact Resideo support or the voice assistant provider with your account details.