E11
Schneider Electric Over-Temperature Protection Trip

E11 displayed and thermostat indicates over-temperature protection; outputs are shut down.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Actual ambient temperature above thermostat safety limit, Faulty internal over-temp sensor, Thermostat installed above heat source (radiator, duct), Incorrect sensor calibration in installer menu

How to Fix / Troubleshooting

Safety: If the room is excessively hot, ventilate the area and identify the cause of overheating before resetting the thermostat.

Steps:

  • Check the actual room temperature with a reliable thermometer. If the room is indeed very hot, investigate the heating system for stuck relays or valves that may be causing continuous heating.
  • Ensure the thermostat is not installed directly above a radiator, on a sun-exposed wall, or near other heat sources. If it is, consider relocating the thermostat or enabling a remote room sensor.
  • Power-cycle the thermostat to clear a temporary over-temp condition.
  • Enter the installer menu and verify that any temperature offset or calibration settings are reasonable (typically within ±3°C).
  • If E11 recurs at normal room temperatures, the internal over-temp sensor or associated circuitry is likely faulty; replace the thermostat.
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Repair Difficulty

Medium 3/5

Required Part

Internal Over-Temperature Sensor Circuit
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