Sensi Moisture Intrusion into Thermostat Housing

Thermostat display fogs or shows condensation inside the lens

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

High humidity at mounting location, Cold exterior wall behind thermostat causing condensation, Air leakage from unconditioned space through wall opening, Water leak inside wall

How to Fix / Troubleshooting

Safety first: Turn off power to the HVAC system at the breaker before removing the thermostat from the wall.

Steps to address:

  • Remove and dry: Gently remove the thermostat and allow it to dry in a warm, dry indoor location for several hours.
  • Seal wall opening: Inspect the hole in the wall behind the thermostat. Seal gaps with foam or putty to prevent humid or cold air from entering.
  • Check for leaks: Look for signs of water damage or leaks in the wall above or below the thermostat.
  • Improve insulation: If mounted on an exterior wall, consider adding insulation behind the thermostat or relocating it to an interior wall.

When to replace: If condensation has caused corrosion or the thermostat malfunctions after drying, replace the thermostat and correct the moisture source.

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Repair Difficulty

Medium 3/5

Required Part

Sensi Smart Thermostat Main Control Assembly
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