Thermostat cannot control Stelpro heater with built-in fan (fan does not run or runs continuously)
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Turn off power at the breaker before working on wiring. Fan-forced heaters often involve multiple circuits.
Steps to troubleshoot fan control:
- 1. Confirm compatibility: Verify that your Stelpro smart thermostat is rated to control fan-forced heaters and supports the required wiring configuration.
- 2. Check wiring diagram: Compare actual wiring to the Stelpro heater and thermostat manuals. Ensure fan and element circuits are connected to the correct terminals.
- 3. Configure mode: In the thermostat settings, select the appropriate heater type (fan-forced) if available.
- 4. Test fan separately: With power OFF, temporarily connect the fan circuit directly to line (following all safety rules) to confirm the fan motor itself works.
- 5. Use appropriate control: If the heater requires low-voltage control, replace the line-voltage thermostat with a compatible low-voltage model and use a relay or contactor as specified by Stelpro.
- 6. Replace thermostat: If wiring and configuration are correct but the fan output still fails, the thermostat's fan control relay may be defective. Replace the thermostat.
Warning: Incorrect wiring can damage the heater and thermostat and create a fire hazard. Consult an electrician if unsure.
Repair Difficulty
Required Part
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