Stelpro Overheating / Component Failure with Odor

Thermostat emits a plastic or burning smell during operation

Advertisements

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Advertisements

Possible Causes

Loose high-current connection at thermostat terminals, Internal triac or relay overheating, Foreign object or dust burning inside heater, New heater burn-in smell

How to Fix / Troubleshooting

Safety: If you smell burning plastic or see smoke, immediately turn off the breaker and do not use the system until inspected.

Steps to address burning smell:

  • 1. Identify source: Determine whether the smell comes from the thermostat, the Stelpro heater, or wiring/junction boxes.
  • 2. Inspect thermostat: With power OFF, remove the thermostat and look for melted plastic, discoloration, or burnt components. If found, replace the thermostat.
  • 3. Check terminals: Tighten all line and load terminal screws and inspect wire insulation for signs of overheating.
  • 4. Inspect heater: Remove the heater cover (power OFF) and look for dust buildup or foreign objects touching the element. Clean thoroughly.
  • 5. New heater burn-in: A slight odor is normal for a new Stelpro heater during the first few hours of operation. Ensure good ventilation and monitor closely.
  • 6. Call a professional: If the smell persists or you see any signs of charring, contact a licensed electrician or Stelpro-authorized technician.

Warning: Do not ignore burning smells; they can indicate an imminent fire hazard.

Advertisements

Repair Difficulty

Hard 4/5

Required Part

Stelpro Smart Thermostat Main Control Board or Stelpro Heater Assembly
Check Price on Amazon

We may earn a commission from links on this page.

Advertisements