Thermostat shows incorrect time or schedule triggers at wrong times

Safety: No electrical work is required.

Steps to correct timekeeping:

• 1. Set time zone: In the Stelpro app or thermostat menu, ensure the correct time zone and daylight saving settings are selected.
• 2. Enable network time: Allow the thermostat to sync time from the internet if supported. Ensure Wi-Fi and cloud connectivity are stable.
• 3. Check for firmware updates: Install any available updates that may address timekeeping bugs.
• 4. Test after outage: After a brief power outage, verify whether the time remains correct. If it resets, the internal backup may be failing.
• 5. Replace thermostat: If timekeeping remains unreliable and affects schedules, replace the thermostat.

Note: Incorrect time can also affect energy reports and remote scheduling.