CFG-02
TP-Link Kasa Incomplete Initial Setup / Profile Not Saved

Thermostat displays CFG-02 and will not allow heating or cooling until configuration is completed

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Possible Causes

Setup process interrupted, Power loss during configuration, App closed before finalizing settings, Corrupted configuration profile

How to Fix / Troubleshooting

Steps:

  • Ensure stable power: Confirm the thermostat display is stable and not flickering. If it is, resolve power issues first (check C wire and breaker).
  • Re-open Kasa app: Open the Kasa app, select the thermostat, and follow any prompts to complete setup. If prompted, re-enter system type, wiring, and Wi‑Fi details.
  • Factory reset: If CFG-02 persists, perform a factory reset from the thermostat or via the app, then repeat the full installation and setup process.
  • Do not interrupt: During setup, avoid closing the app or cutting power until the thermostat confirms configuration is complete.
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Repair Difficulty

Very Easy 1/5
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