Thermostat loses time or date, causing schedule to run at wrong times

Steps:

• Check internet: Ensure the thermostat is online in the Kasa app and your network has internet access.
• Time zone: In the Kasa app, verify the correct time zone is selected for your account or device.
• Router settings: Ensure your router is not blocking NTP or time synchronization services.
• Firmware update: Update the thermostat firmware via the Kasa app if an update is available.
• Replace thermostat: If time drift continues despite stable internet and updates, the internal clock or backup power circuit may be defective.