Trane
Clock Backup Failure
Thermostat loses date and time after power outages
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Possible Causes
Failed internal backup capacitor or battery, Firmware issue with time sync, No network time synchronization configured
How to Fix / Troubleshooting
Note: Loss of time can affect schedules and remote access.
- Step 1 – Enable network time: Connect the thermostat to Wi‑Fi and enable automatic time synchronization if available.
- Step 2 – Manually set time: After an outage, re-enter the correct time and date in the settings.
- Step 3 – Check for firmware updates: Install any updates that address timekeeping issues.
- Step 4 – Replace thermostat if problem persists: If the thermostat cannot retain time even with short outages, the internal backup circuit may have failed.
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Repair Difficulty
Very Easy
1/5
Required Part
Trane Smart Thermostat
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