Trane Clock Backup Failure

Thermostat loses date and time after power outages

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Possible Causes

Failed internal backup capacitor or battery, Firmware issue with time sync, No network time synchronization configured

How to Fix / Troubleshooting

Note: Loss of time can affect schedules and remote access.

  • Step 1 – Enable network time: Connect the thermostat to Wi‑Fi and enable automatic time synchronization if available.
  • Step 2 – Manually set time: After an outage, re-enter the correct time and date in the settings.
  • Step 3 – Check for firmware updates: Install any updates that address timekeeping issues.
  • Step 4 – Replace thermostat if problem persists: If the thermostat cannot retain time even with short outages, the internal backup circuit may have failed.
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Repair Difficulty

Very Easy 1/5

Required Part

Trane Smart Thermostat
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