Tuya Cloud Command Latency or Local MCU Communication Issue

Thermostat shows connected in app but commands (changing setpoint/mode) are delayed or not applied

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Possible Causes

Slow internet connection, Tuya cloud congestion, Internal UART/SPI communication issue between Wi-Fi module and main MCU, Outdated firmware

How to Fix / Troubleshooting

Safety first: No electrical work required.

Steps to troubleshoot:

  • Test your internet speed and latency; resolve any ISP or router issues.
  • Try controlling the thermostat while on the same local network; if local control is fast but remote is slow, the issue is cloud/internet-related.
  • Update the thermostat firmware via the Tuya app if an update is available.
  • Power-cycle the thermostat to reset internal communication between the Wi-Fi module and main MCU.
  • If delays persist only for this thermostat while other Tuya devices respond normally, the internal communication bus may be faulty; replace the thermostat.
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Repair Difficulty

Very Easy 1/5

Required Part

Main MCU / Wi-Fi Module Interface (Tuya Thermostat)
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