Vaillant vSMART Cloud Sync Latency

vSMART app shows inconsistent or delayed temperature updates compared to the thermostat display.

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Possible Causes

Slow internet connection, Vaillant cloud server delays, app not refreshing in background, multiple devices causing sync conflicts

How to Fix / Troubleshooting

Steps to improve sync:

  • Check internet speed: Run a speed test on your home network and ensure upload and download speeds are adequate.
  • Force refresh: Pull down or refresh the app screen to request updated data from the cloud.
  • Limit devices: Log out of unused devices or sessions that may be polling the system excessively.
  • Update app: Install the latest version of the Vaillant app, which may include performance improvements.

Minor delays are normal in cloud‑based systems; large or persistent discrepancies may indicate server issues outside your control.

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Repair Difficulty

Very Easy 1/5
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