Thermostat displays E06 and does not respond to touch or button presses reliably

Safety first: Isolate power to the thermostat before removing it from the wall. Do not attempt to open the thermostat casing beyond manufacturer instructions.

• Clean the surface: Wipe the thermostat screen with a soft, dry cloth to remove grease or moisture that may interfere with touch detection.
• Power reset: Remove the thermostat from its wall plate (if applicable) or turn off power at the fused spur for 30 seconds, then restore power.
• Check for damage: Inspect the screen for cracks or signs of impact. If the glass is damaged, the touch layer is likely compromised.
• Test basic functions: Try pressing different areas of the screen or physical buttons (if present). If only part of the screen is unresponsive, the touch panel is failing.
• Replace thermostat: UI hardware faults are not field-repairable. Replace the Vokera smart thermostat unit.