Vokera Underheating due to incorrect thermostat configuration or placement

Room temperature never reaches setpoint even though thermostat shows heating demand

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Possible Causes

Thermostat installed in unusually cold or draughty area, Setback or eco mode limiting maximum temperature, Incorrect system type or maximum flow temperature configured, Oversized open-plan area for single thermostat

How to Fix / Troubleshooting

Safety first: No special hazards; avoid moving wiring unless power is isolated.

  • Check setpoint and schedule: Ensure the programmed schedule actually raises the setpoint to the desired temperature at the correct times. Disable eco or setback modes temporarily.
  • Verify boiler temperature: On the boiler, check that the CH flow temperature is not set too low (e.g., below 55°C on non-low-temperature systems).
  • Assess thermostat location: If the thermostat is in a cold hallway or near a draughty door, it may shut off heating before other rooms are warm. Consider relocating the thermostat to a representative living area or using a Vokera remote room sensor if supported.
  • Check radiators: Ensure radiators in the main rooms are fully bled and valves are open. Balance the system if some rooms heat much faster than others.
  • If problem persists: You may need zoning or additional controls. Consult a heating engineer for system design improvements.
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Repair Difficulty

Easy 2/5

Required Part

Vokera remote room sensor
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