Vokera
Zone configuration / mapping error
Thermostat app shows incorrect room name or zone mapping
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Possible Causes
Zones renamed or reassigned in app, Multiple thermostats paired incorrectly, Mislabelled receivers or wiring, Cloud sync delay
How to Fix / Troubleshooting
Safety first: No electrical risk; this is a configuration issue.
- Identify physical zones: Turn each thermostat up in turn and note which rooms heat up. Label each thermostat and receiver physically.
- Rename in app: In the Vokera app, rename each thermostat/zone to match the actual room served.
- Check pairing: If two thermostats appear swapped, unpair and re-pair them with the correct receivers following the installation guide.
- Allow sync time: After changes, wait a few minutes for the app and cloud to synchronise.
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Repair Difficulty
Very Easy
1/5
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