Heating does not come on at scheduled times, but manual boost from the app works.

Safety: No mains work required.

• Verify time and date: In the Wiser app, check that the system time, date, and time zone are correct.
• Review schedules: For each room, open the schedule and confirm the desired setpoints and times are active (not set to OFF).
• Test with simple schedule: Temporarily create a simple schedule (e.g. 21°C all day) to see if heating follows it.
• Reboot Heat HubR: Power-cycle the Heat HubR to clear any temporary logic issues.

If schedules still do not run correctly, a firmware or memory fault in the Heat HubR may be present and replacement may be needed.