Wiser by Drayton Incorrect Mounting or Mechanical Fixing Fault

Wiser Room Thermostat or TRV is physically loose on the wall or valve, causing poor readings or mechanical noise.

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Possible Causes

Loose wall plate screws, Incorrect TRV adapter, Worn plastic threads on TRV, Wall anchors pulled out of plasterboard

How to Fix / Troubleshooting

Safety: Isolate mains power before adjusting any mains-powered wall plates.

  • Secure wall thermostat: Remove the thermostat from its backplate and tighten the mounting screws into suitable wall plugs.
  • Check TRV adapter: Confirm the correct adapter is used and is tightened firmly to the valve body.
  • Replace worn parts: If threads on the TRV or adapter are stripped, replace the affected component.

Proper mechanical fixing is essential for accurate sensing and quiet operation.

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Repair Difficulty

Easy 2/5

Required Part

Wiser Room Thermostat wall plate
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