Wyze Intermittent Power Drop to Thermostat

Thermostat reboots or restarts frequently, especially when heating or cooling turns on.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Weak 24VAC transformer, Loose R or C connections at furnace or thermostat, Overloaded transformer powering multiple accessories, Intermittent short in thermostat cable

How to Fix / Troubleshooting

Safety first: Turn off power to the HVAC system at the breaker before inspecting wiring.

  • Tighten all low-voltage connections: At both the furnace control board and Wyze wall plate, tighten the screws or clamps on R and C terminals.
  • Inspect thermostat cable: Look for kinks, staples through the cable, or damage where it enters the wall or furnace. Replace the cable if damaged.
  • Check transformer load: If a humidifier, zone board, or other accessories share the transformer, consider upgrading to a higher VA transformer or adding a dedicated transformer.
  • Measure voltage under load (advanced): Use a multimeter to check R–C voltage while the system is running. If it drops significantly, have a technician evaluate and possibly replace the transformer.
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Repair Difficulty

Hard 4/5

Required Part

24VAC Furnace Transformer
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