E025
Atlas Copco Crank Termination / Start Sequence Fault

Controller shows E025 Crank Disconnect Fault, starter remains engaged too long or disengages too early

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty crank relay, Incorrect engine speed feedback, Controller configuration error, Sticking starter solenoid

How to Fix / Troubleshooting

Safety first: A starter that remains engaged with a running engine can cause severe damage. Stop the generator immediately if abnormal starter noise is heard.

  • Observe start sequence: Listen during start for grinding or prolonged starter engagement. Do not repeat if abnormal.
  • Check speed signal: Ensure the engine speed sensor is providing a correct signal so the controller knows when to disengage the starter.
  • Inspect crank relay and wiring: Verify the crank relay releases when the controller stops the start command. Replace if contacts are sticking.
  • Test starter solenoid: A sticking solenoid can keep the starter engaged even after the relay drops out. Replace the solenoid or starter assembly if necessary.
  • Review controller settings: Confirm crank time limits and disengage thresholds are set per Atlas Copco specifications.

Persistent E025 faults should be addressed promptly to avoid starter and ring gear damage.

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Repair Difficulty

Hard 4/5

Required Part

Crank Relay
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