Generator runs but frequency is low or high (not 50/60 Hz as expected)
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Frequency errors can damage connected equipment. Isolate sensitive loads before testing.
- Verify target frequency: Confirm whether the system is designed for 50 Hz or 60 Hz operation from the nameplate and controller settings.
- Check controller configuration: Ensure the CAT controller is set to the correct nominal frequency and engine speed.
- Inspect governor linkage: With the engine off, move the throttle/governor linkage by hand to ensure it moves freely and returns to idle.
- Observe actuator: On electronic governors, watch the actuator during operation for smooth movement. Jerky or no movement suggests failure.
Governor calibration and speed adjustment should follow CAT procedures and typically require a technician with a frequency meter and load bank.
Repair Difficulty
Required Part
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