E07
DuroStar
Overvoltage / Undervoltage Protection Trip
Generator stops and displays E07; AC output voltage is abnormally high or low before shutdown.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Faulty automatic voltage regulator (AVR), Loose stator or rotor connections, Defective voltage sensing circuit on control board, Incorrect engine speed
How to Fix / Troubleshooting
Safety first: Turn OFF the generator, disconnect battery, and lock out the transfer switch to prevent backfeed. Use insulated tools when working near AC terminals.
- Measure output voltage: With a multimeter rated for the generator's voltage, verify line‑to‑line and line‑to‑neutral voltages when the unit is running with no load. Compare to the nameplate rating.
- Inspect AVR connections: Locate the automatic voltage regulator inside the alternator housing or control compartment. Check all plug‑in connectors for tightness and corrosion. Reseat connectors firmly.
- Check stator and rotor leads: Inspect the wiring from the stator windings and rotor brushes (if equipped) to the AVR and terminal block. Tighten any loose terminals and repair damaged insulation.
- Test/replace AVR: If voltage is unstable or out of range with correct engine speed, the AVR is a common failure point. Replace it with a DuroStar‑specified AVR module and retest.
- Verify engine speed: Use a frequency meter to ensure the engine is running at the correct RPM (typically 60 Hz output). Adjust the governor if necessary per the service manual.
- If problem persists: The alternator windings or control board voltage sensing circuit may be faulty. Further testing with insulation resistance and winding resistance measurements by a technician is recommended.
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Repair Difficulty
Hard
4/5
Required Part
Automatic Voltage Regulator (AVR)
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