Battery Charger Failure
Eaton Onboard Battery Charger Module Not Maintaining Charge

Controller displays “Battery Charger Failure” or “Charger Fault”; battery voltage slowly drops over days and unit may not start.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed Eaton battery charger module in control panel, Blown charger fuse or tripped breaker, No AC supply to charger due to wiring issue, Loose charger output connections to battery

How to Fix / Troubleshooting

Safety first: Turn generator OFF and open the AC supply breaker feeding the charger if separate. Use caution around live AC circuits.

Steps:

  • Verify AC input: With a meter, confirm that the charger’s AC input terminals receive the correct voltage from the utility (typically 120 V).
  • Check fuses: Inspect any inline fuses or breakers on the charger input and output. Replace blown fuses with the same rating after correcting underlying faults.
  • Measure DC output: With AC applied, measure DC voltage at the charger output terminals or directly at the battery. It should be around 13.2–13.6 V. If zero or very low, the charger is likely defective.
  • Inspect wiring: Ensure the charger’s positive and negative leads are securely connected to the battery posts and not corroded.
  • Replace charger: Install a new Eaton-approved battery charger module and verify proper float voltage.
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Repair Difficulty

Medium 3/5

Required Part

Battery Charger Module
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