Frequency Error
GE
Generator Output Frequency Out of Range
Controller displays 'Freq Error', 'High Freq', or 'Low Freq'; transfer switch may refuse to transfer.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Improper engine speed (governor issue), Faulty frequency sensing circuit, Loose stator sensing leads, Defective control board
How to Fix / Troubleshooting
Safety First: Turn OFF the generator breaker before testing. Avoid adjusting governor settings beyond basic checks unless trained.
- 1. Verify engine speed: Use a frequency meter or multimeter with Hz function to measure output frequency at no load. It should be near 60 Hz.
- 2. Inspect governor linkage: Ensure the governor arm and throttle move freely and are not binding. Do not change factory governor screw settings.
- 3. Check sensing leads: Confirm the stator sensing wires to the controller are tight and undamaged.
- 4. Monitor under load: Apply a moderate load and observe frequency. Large drops indicate governor or fuel issues; large rises indicate overspeed.
- 5. If frequency remains unstable: Professional adjustment of the governor or replacement of the control board may be required.
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Repair Difficulty
Hard
4/5
Required Part
Governor Assembly
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