Generator Failure to Re-transfer
GE Automatic Transfer Switch Re-transfer Failure

Utility power returns but load remains on generator; controller may show 'Re-transfer Fault' or 'Utility Sense Fault'.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loss of utility sensing at ATS, Failed ATS control board, Stuck transfer contactor, Incorrect utility wiring to ATS sensing terminals

How to Fix / Troubleshooting

Safety First: Utility and generator sources must be de-energized before opening the ATS. This work is best left to a licensed electrician.

  • 1. Confirm utility is present: Use a multimeter at the service entrance or main panel to verify utility voltage is restored and within normal range.
  • 2. Check ATS utility sensing fuses: In the GE ATS, locate any fuses feeding the sensing circuits from the utility lines. Replace blown fuses with identical ratings.
  • 3. Inspect utility sense wiring: Verify that the utility lines are correctly landed on the ATS line terminals and that sensing leads to the control board are secure.
  • 4. Observe ATS behavior: With utility present and generator running, the ATS should receive a signal to re-transfer. If the contactor does not move and no mechanical obstruction is found, the ATS control board may be faulty.
  • 5. Manual re-transfer (if equipped): With both sources OFF, use the manual mechanism to return the switch to the utility position. Restore utility, then shut down the generator.
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Repair Difficulty

Professional Required 5/5

Required Part

GE Transfer Switch Control Board
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