Auxiliary Shutdown
Generac External safety or shutdown input active

Controller shows 'Auxiliary Shutdown' or 'External Shutdown'; generator will not start until fault is cleared.

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Possible Causes

Tripped external emergency stop (E-stop), Open remote shutdown contact, Faulty wiring to auxiliary shutdown terminals, Miswired external device

How to Fix / Troubleshooting

Safety: Confirm that no real emergency condition exists before resetting any E-stop or external shutdown.

  • Check E-stop: Locate the emergency stop button on or near the generator. If it is pressed, twist or pull to reset according to its design.
  • Inspect remote shutdown wiring: At the controller terminal strip, identify the auxiliary shutdown or remote stop terminals. Verify that the circuit is closed (normal run condition) if no external shutdown is desired.
  • Test external devices: If a fire alarm or building management system is tied into the shutdown circuit, verify that it is not actively commanding a shutdown. Correct any miswiring or faulty contacts.
  • Clear alarm: After correcting the cause, set the controller to OFF for 30 seconds, then back to AUTO to clear the alarm.
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Repair Difficulty

Easy 2/5

Required Part

Emergency Stop Switch
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