Generator shuts down and displays E15; controller logs indicate low fuel pressure or starvation during operation.

Safety first: Turn the generator OFF and close the gas supply valve. Work with a licensed gas technician when modifying gas piping.

• Verify gas line sizing: Compare the installed gas line diameter and length to the Genergy installation manual. Long runs or small pipe can cause pressure drop under load.
• Check valves and filters: Ensure all inline gas valves are fully open. Replace or clean any inline gas filters according to manufacturer instructions.
• Inspect regulator: Check the Genergy‑supplied regulator for frost, contamination, or damage. Ensure the vent is clear. Replace the regulator if outlet pressure cannot be maintained.
• Measure dynamic pressure: With a manometer and under technician supervision, measure gas pressure at the generator inlet while running under load. Compare to Genergy specifications.
• Correct supply issues: If utility or tank pressure is inadequate, coordinate with the gas supplier to correct the issue.