E18
Genergy Ground Fault / Earth Leakage Protection Trip

Generator shuts down with E18; controller log shows ground fault or earth leakage alarm.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Short from phase to ground in load wiring, Moisture ingress in generator or ATS, Damaged insulation on alternator windings, Faulty ground fault sensor

How to Fix / Troubleshooting

Safety first: Ground faults can present shock and fire hazards. Isolate both utility and generator sources and lockout/tagout before inspection.

  • Inspect for moisture: Check inside the Genergy enclosure and ATS for signs of water, condensation, or corrosion. Dry components thoroughly and correct any roof or conduit leaks.
  • Check load circuits: Disconnect downstream load feeders one by one and test insulation resistance to ground with a megohmmeter. Identify and repair any circuits with low insulation resistance.
  • Inspect alternator: Visually inspect alternator windings for burn marks or contamination. If ground fault persists with all loads disconnected, the alternator may be compromised.
  • Test ground fault sensor: Verify wiring to the ground fault CT or sensor. Replace the sensor if it falsely trips with known good circuits.
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Repair Difficulty

Professional Required 5/5

Required Part

Ground Fault Sensor
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