Genergy
Auto Start / Remote Start Failure
Generator fails to start automatically during a power outage, but starts normally in MANUAL mode.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Controller in OFF or MANUAL mode instead of AUTO, Disabled auto‑start setting, Faulty ATS start signal contacts, Broken remote start wiring
How to Fix / Troubleshooting
Safety first: Ensure the generator is safe to run and that automatic starting will not endanger personnel working on the system.
- Check controller mode: Verify the Genergy controller is set to AUTO. If in OFF or MANUAL, switch to AUTO.
- Review auto‑start settings: In the controller menu, confirm that automatic start on mains failure is enabled and that delay timers are set appropriately.
- Test ATS start signal: Simulate a mains failure and measure the start signal at the generator control terminals. If no signal is present, inspect ATS auxiliary contacts and wiring.
- Repair wiring: Replace damaged remote start cables and tighten terminal screws.
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Repair Difficulty
Medium
3/5
Required Part
ATS Start Signal Contacts
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