STARTER FAULT
Gillette
Starter Circuit Failure
Controller shows STARTER FAULT or STARTER RELAY ERROR; engine does not crank when start is commanded.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed starter solenoid, Defective starter motor, Faulty start relay on controller PCB, Loose battery or ground cable
How to Fix / Troubleshooting
Safety first: Turn OFF the generator and disconnect battery negative before working on the starter circuit.
Steps:
- Check battery and cables: Verify battery voltage and inspect positive and negative cables from battery to starter and frame ground on the Gillette skid. Tighten and clean as needed.
- Listen for click: When a start is commanded (with safety precautions), listen for a click at the starter solenoid. No click suggests a control or relay issue; a click with no crank suggests a bad starter motor.
- Test start relay: In the control panel, locate the start relay. Check for 12 V at the coil when start is commanded. Replace the relay if the coil energizes but contacts do not close.
- Starter replacement: If power reaches the starter but it does not turn, remove and replace the starter motor with an OEM unit.
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Repair Difficulty
Medium
3/5
Required Part
Starter Solenoid
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