Auxiliary Shutdown
Honeywell External safety or shutdown input active

Controller shows 'Aux Shutdown', 'External Shutdown', or similar; generator will not start.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Tripped external emergency stop switch, Open remote shutdown contact, Faulty wiring to auxiliary shutdown terminals, Miswired external monitoring device

How to Fix / Troubleshooting

Safety first: Verify that there is no active emergency condition before resetting any E-stop or external shutdown.

Steps:

  • Check E-stop: Locate the emergency stop button on or near the Honeywell generator. If it is pressed in, twist or pull to reset per the label.
  • Inspect remote shutdown wiring: At the controller terminal strip, identify the auxiliary shutdown or remote stop terminals. Ensure any external contacts are closed (if required) and wiring is intact.
  • External devices: If a building management system or remote monitor is connected, verify it is not commanding a shutdown.
  • Bypass test (temporary): For troubleshooting only, temporarily jumper the shutdown terminals per the wiring diagram to see if the unit will start. Remove the jumper after testing and correct the external wiring.
  • Clear alarm: After resolving the cause, clear the Aux Shutdown alarm and return the unit to AUTO.
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Repair Difficulty

Medium 3/5

Required Part

Emergency Stop Switch
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