E10
Kipor
ATS Communication / Remote Start Signal Fault
Generator display shows E10 and unit will not start; mains power is present
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Broken communication cable between ATS and generator, Faulty ATS control board, Incorrect remote start wiring, Loose terminal block connections
How to Fix / Troubleshooting
Safety first: De‑energize the ATS and generator control circuits before opening panels. Only qualified personnel should work inside the ATS.
- Step 1 – Inspect remote start wiring: Locate the remote start terminals on the Kipor controller (often labeled RS, Start/Stop, or similar). Verify that the control wires from the ATS are firmly connected and not damaged.
- Step 2 – Check communication cable: If your system uses a data cable (e.g., RS‑485) between ATS and generator, inspect for cuts, crushed sections, or water ingress. Replace damaged cable.
- Step 3 – Test manual start: Attempt to start the generator in MANUAL mode at the controller. If it starts normally, the issue is likely in the ATS or remote wiring.
- Step 4 – Inspect ATS control board: Look for burnt components, loose plug‑in relays, or blown low‑voltage fuses. Replace the ATS control board if visibly damaged or non‑functional.
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Repair Difficulty
Hard
4/5
Required Part
ATS Control Board
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