E016
Perkins Generator Overvoltage Protection Trip

Controller displays E016 and indicates generator overvoltage

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty automatic voltage regulator (AVR), Incorrect AVR sensing or stability settings, Loose or broken voltage sensing wires, Shorted excitation circuit

How to Fix / Troubleshooting

Safety: Isolate the generator from the load and ATS before working on the alternator or AVR. Dangerous voltages are present.

  • Verify voltage: Measure line‑to‑line voltage at the generator terminals with a true RMS meter. Confirm that it is above the nominal rating when the fault occurs.
  • Inspect sensing leads: Locate the AVR (often mounted in the alternator terminal box). Check the voltage sensing wires for tight connections and correct phase/voltage selection.
  • Check AVR settings: Some AVRs have potentiometers for voltage and stability. Ensure they are not turned excessively high. Return to factory default positions if unsure.
  • Test with reduced excitation: If safe, slightly reduce the AVR voltage setting and restart. If voltage remains uncontrolled, the AVR may be defective.
  • Replace AVR: If overvoltage persists and wiring is correct, replace the automatic voltage regulator with a compatible unit specified for the Perkins‑driven alternator (e.g., Stamford, Leroy‑Somer).
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Repair Difficulty

Hard 4/5

Required Part

Automatic Voltage Regulator (AVR)
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