E017
Perkins Generator Undervoltage / Loss of Excitation

Perkins generator controller shows E017 and indicates generator undervoltage

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed AVR, Loss of excitation supply, Open circuit in field winding, Loose alternator power connections

How to Fix / Troubleshooting

Safety: Ensure the generator is disconnected from the load before testing. Low voltage under load can damage connected equipment.

  • Measure terminal voltage: Confirm the low voltage condition with a meter at the alternator terminals.
  • Inspect AVR and wiring: Check the AVR connections for loose terminals, burnt components, or broken wires. Verify that the AVR has its required power supply (often from auxiliary windings).
  • Field circuit check: With power off and following the alternator manual, measure resistance of the rotor field winding at the slip rings. An open circuit indicates a rotor fault.
  • Check excitation fuse: Some alternators have fuses in the excitation circuit. Replace any blown fuses with the correct rating after identifying the cause.
  • Replace AVR or alternator components: If the AVR has failed or the field winding is open, replace the AVR or repair/replace the alternator rotor as required.
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Repair Difficulty

Professional Required 5/5

Required Part

Automatic Voltage Regulator (AVR)
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